Effective Date: June 11, 2025
These General Terms and Conditions (“Terms”) govern your use of the faopack.com website (“Website”) and the services and products offered therein (collectively, “Services”). By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and all other policies referenced herein. If you do not agree to these Terms, please do not use the Website.
1. Definitions
- “Website”: Refers to faopack.com.
- “User,” “You,” “Your”: Refers to any individual or entity accessing or using the Website.
- “Company,” “We,” “Us,” “Our”: Refers to FAOpack s. r. o., with company ID IČO 47003278, tax ID DIČ 2023698556, VAT ID IČ DPH SK2023698556, registered at Staničná 8, 900 51 Zohor, Slovakya, the owner and operator of faopack.com.
- “Products”: Refers to any goods, items, or packaging solutions available for purchase on the Website.
- “Services”: Refers to all functions, features, applications, and information offered through the Website, including but not limited to Browse, purchasing Products, and customer support.
- “Content”: Refers to all text, images, graphics, logos, photographs, audio, video, software, and other materials displayed on or available through the Website.
2. Acceptance of Terms
2.1. By accessing and using our Website, you affirm that you are of legal age to form a binding contract in your jurisdiction, or if you are not, that you have obtained parental or guardian consent to use the Website and agree to these Terms.
2.2. These Terms constitute a legally binding agreement between you and FAOpack s. r. o.
3. Changes to Terms
3.1. We reserve the right to modify or update these Terms at any time, in our sole discretion, without prior notice. Any changes will be effective immediately upon posting on the Website.
3.2. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.
4. User Accounts
4.1. Account Creation: To access certain features of the Website, such as making purchases, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4.2. Account Security: You are responsible for maintaining the confidentiality of your account login information(username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.
4.3. Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice or liability, for any reason, including but not limited to, if you violate these Terms, provide false or misleading information, or if we believe your actions may cause legal liability for us or other users.
5. Products and Services
5.1. Product Descriptions: We endeavor to display as accurately as possible the colors, features, specifications, and details of the Products available on the Website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
5.2. Pricing: All prices displayed on the Website are in [Currency, e.g., Euro (EUR) or USD] and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or other charges, which will be added to your order total at checkout.
5.3. Availability: Product availability is subject to change without notice. While we strive to ensure that all products listed are available, we cannot guarantee stock. In the event a product you ordered is unavailable, we will notify you and offer alternatives or a refund.
5.4. Order Acceptance: Your placement of an order does not necessarily mean that we accept your order. We reserve the right to accept or decline your order for any reason or no reason. We may require additional verification or information before accepting any order.
6. Payment Terms
6.1. Payment Methods: We accept various payment methods as indicated on the Website. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including taxes and shipping fees).
6.2. Billing Errors: In the event of a billing error, we reserve the right to correct such error and revise your order accordingly (which includes charging your payment method or issuing a refund, as appropriate).
7. Intellectual Property Rights
7.1. Ownership: All Content on the Website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of FAOpack s. r. o. or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws.
7.2. Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial purposes, strictly in accordance with these Terms.
7.3. Prohibited Uses: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Website, except as generally permitted by these Terms.
8. User Conduct
8.1. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
8.2. Prohibited conduct includes: * Using the Website for any illegal or unauthorized purpose. * Attempting to interfere with the proper working of the Website. * Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. * Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website. * Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm FAOpack s. r. o. or users of the Website, or expose them to liability.
9. Disclaimers and Limitation of Liability
9.1. Website “As Is”: The Website and all Content, Products, and Services provided through it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
9.2. No Guarantee of Accuracy: While we strive for accuracy, we do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
9.3. Limitation of Liability: To the fullest extent permitted by law, in no event shall FAOpack s. r. o., its affiliates, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitivedamages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any Content obtained from the Website; and (iv) unauthorized access, use or alteration of your transmissions or Content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
10. Indemnification
10.1. You agree to defend, indemnify, and hold harmless FAOpack s. r. o., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Content, any use of the Website’s Content, Products, and Services other than as expressly authorized in these Terms, or your use of any information obtained from the Website.
11. Governing Law and Jurisdiction
11.1. These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law principles.
11.2. Any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the courts located in Slovakia. You hereby consent to the personal jurisdiction of such courts.
12. Miscellaneous
12.1. Entire Agreement: These Terms, together with our Privacy Policy and any other policies published on the Website, constitute the entire agreement between you and FAOpack s. r. o. regarding your use of the Website.
12.2. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12.3. Waiver: No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of FAOpack s. r. o. to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
12.4. Headings: The headings in these Terms are for convenience only and have no legal or contractual effect.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
FAOpack s. r. o. Staničná 8, 900 51 Zohor, Slovakya